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November 30, 2019 1 min read

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE AFTER I MAKE PAYMENT?

Members who ship their orders within Singapore should expect to receive their orders within five (5) to ten (10) working days upon payment verification depending on the volume of orders received.

If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.

WHAT IS THE ACCUMULATED DELIVERY FEE FOR? HOW MUCH IS THE HANDLING FEE?

The flat-rate handling fee is S$5.99 and it is only applicable to normal samples. For free samples, they are fully paid for and there are no additional charges to deliver the free samples.

Handling fee covers the delivery, material, labour and logistics cost to support the sampling service. You can redeem up to 4 different samples in each checkout and it is likely that you will find samples bundle with larger supply (up to 1-week supply) on Samplestore.com.

HOW DO YOU SHIP MY ORDERS?

All your orders are sent via Singapore Post Limited (SingPost).

HOW TO REDEEM SAMPLES?


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